DWM — Digitech Web Media: Digital, Creative, Technology Book a Consultation

Software & Integrations

Systems that talk to each other.CRM, custom software & API integration services

When your website, CRM, accounts and operations tools don’t share information, people fill the gaps by hand. We implement and connect the right software — and build custom tools where off-the-shelf products fall short.

Discuss Your Project

In this pillar

  • CRM implementation and customisation
  • Custom web applications
  • SaaS development
  • Business dashboards
  • Customer portals
  • API integrations
  • Connected sales, service, finance and operations

Who it’s for

Growing businesses running on disconnected tools, spreadsheets or software that no longer fits how they work.

Sound familiar?

  • Our systems do not talk to each other.
  • We re-enter the same data in several places.
  • We can’t see sales and operations in one place.
  • Off-the-shelf software doesn’t fit our process.

What DWM delivers.

  • CRM implementation and customisationPipelines, fields and automations that match how you sell.
  • Custom web applicationsPurpose-built tools for quoting, scheduling, inventory or approvals.
  • SaaS developmentMulti-user products with accounts, roles and subscriptions.
  • Business dashboardsKey numbers from several systems in one clear view.
  • Customer portalsSecure areas for customers to view orders, documents or bookings.
  • API integrationsReliable connections between your website, CRM, payments and other tools.
  • Connected sales, service, finance and operationsHand-offs between teams without re-keying information.

How we work.

  1. 1
    Discover

    Understand the process, users and data.

  2. 2
    Design

    Agree data flows, screens and integrations.

  3. 3
    Build

    Develop in stages with regular demos.

  4. 4
    Migrate & test

    Move data and test real scenarios.

  5. 5
    Launch & support

    Train users and monitor after launch.

What’s included

  • Process and data mapping
  • Solution design and estimate
  • Development in reviewable stages
  • Data migration and testing
  • User training and documentation
  • Error logging and support handover

Integration possibilities

  • Zoho
  • HubSpot
  • Salesforce
  • Tally and accounting tools
  • Razorpay
  • Google Workspace
  • Microsoft 365
  • REST APIs and webhooks

Engagement model. Available as a one-time project, a monthly retainer or part of a custom engagement. See engagement options.

Custom software development and integrations

DWM implements and customises CRMs, builds custom web applications and SaaS products, and connects your website, sales, accounts and operations through reliable API integrations. The goal is simple: enter information once and see your business in one place.

We recommend proven software first and build custom only where it gives a clear advantage, then document everything so your team — or any developer — can maintain it. Projects range from a website-to-CRM integration to customer portals and business dashboards.

Related guides.

All insights

FAQ

Questions about Software & Integrations.

Should we buy software or build custom?

We usually recommend proven software first and build custom only where it gives a clear advantage. We explain the trade-offs in cost and maintenance before you decide.

Who owns custom code you build?

Ownership and licensing are set out in each proposal. Typically you own the custom code written for your project on final payment.

Can you work with our existing software?

Usually, if it offers an API or export options. We confirm feasibility during discovery before agreeing a scope.

Let’s talk about Software & Integrations.

Tell us what you want to improve. We’ll help define the next step.

  • A real person reads every enquiry
  • We usually reply within one working day.
  • No obligation — a tailored proposal if it’s a fit

Prefer to talk directly? +91 84420 78960 · info@digitechwebmedia.com

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